Terms and Conditions

Terms and Conditions for Joseph Casson Estate Agency.


1. Introduction


1.1 These terms and conditions ("Terms") apply to the use of the services provided by

Joseph Casson Estate Agency ("the Agency") to clients seeking to buy, or sell


1.2 By using the Agency's services, you agree to be bound by these Terms, which

form a legally binding agreement between you and the Agency. If you do not agree

to these Terms, you should not use the Agency's services.


2. Services Provided


2.1 The Agency provides estate agency services, including the marketing, advertising

and sale of properties.

2.2 The Agency may also provide additional services, such as property management,

property valuations, and financial services.

2.3 The Agency reserves the right to alter the services it provides at any time, without

prior notice to clients.


3. The Agency & Referral Fees


3.1 The Agency charges fees for its services, which are set out in the Agency's fee


3.2 The Agency's fees are due and payable upon the completion of a sale or rental

transaction, or at such other time as agreed in writing between the Agency and the


3.3 The Agency reserves the right to alter its fee schedule at any time, without prior

notice to clients.

3.4 The Agency reserves the right to charge a referral fee to the provider of

additional services, the fee charged ranges from £50 to 10% of business generated.

The Agency has gone to great lengths to ensure they are recommending high quality

providers and the fees customers pay would be the same whether referred by The

Agency or by going direct to the provider.


Our current referral agreements include:

Financial Services: Cooper Associates

Residential Surveys: GB Home Surveyors

Conveyancing: Alletsons, Amicus Law, Risdon Hosegood, Barrington & Sons,


Auctions: Iamsold


4. Client Obligations



4.1 The client must provide the Agency with accurate and complete information

about the property to be sold, and any other information required by the Agency.

4.2 The client must keep the Agency informed of any changes to the information

provided and must inform the Agency immediately if the property is no longer

available for sale.


5. Agency Obligations


5.1 The Agency will use reasonable care and skill in providing its services to clients.

5.2 The Agency will keep confidential all information provided by clients and will not

disclose such information to any third party without the client's prior written consent,

except where required by law.


6. Liability


6.1 The Agency shall not be liable for any loss or damage suffered by clients as a

result of its services, except where such loss or damage is caused by the negligence

or wilful misconduct of the Agency.

6.2 The maximum liability of the Agency under these Terms shall be limited to the

amount of fees paid by the client to the Agency for its services.


7. Termination


7.1 Either party may terminate these Terms by giving written notice to the other



7.2 Upon termination of these Terms, the Agency shall return to the client any

property or documents in its possession belonging to the client.


8. Dispute Resolution


8.1 Any dispute arising out of or in connection with these Terms shall be referred to

arbitration, in accordance with the rules of the Chartered Institute of Arbitrators.


9. Governing Law


9.1 These Terms shall be governed by and construed in accordance with the laws of

England and Wales.


10. Entire Agreement


10.1 These Terms constitute the entire agreement between the parties and

supersedes all prior agreements, understandings and negotiations between them,

whether written or oral.


11. Variation


11.1 No variation of these Terms shall be effective unless it is in writing and signed

by both parties.


12. Waiver


12.1 No failure or delay by either party in exercising any right, power or remedy

under these Terms shall operate as a waiver of that right

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